When are stockpiled products consumed faster? A convenience-salience framework of postpurchase consumption incidence and quantity

P. Chandon, B. Wansink

    Research output: Contribution to journalArticleAcademicpeer-review

    159 Citations (Scopus)

    Abstract

    When people stockpile products, how do they decide when and how much they will consume? To answer this question, the authors develop a framework that shows how the salience and convenience of products influence postpurchase consumption incidence and quantity. Multiple research methods¿including scanner data analysis, a field study, and two laboratory studies¿show that stockpiling increases product salience and triggers consumption incidence among high-convenience products. However, when the decision is made to consume a product, stockpiling increases the consumption quantity for both high- and low-convenience products. In addition to providing new insights on how consumers make postpurchase consumption decisions, these results have implications for the debate on the value of promotions that induce stockpiling.
    Original languageEnglish
    Pages (from-to)321-335
    JournalJournal of Marketing Research
    Volume39
    Issue number3
    DOIs
    Publication statusPublished - 2002

    Keywords

    • price promotions
    • variety-seeking
    • self-control
    • usage
    • choice
    • sales
    • behavior
    • memory
    • recall
    • volume

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