Abstract
Food-evoked emotions provide information that goes beyond the information from traditional hedonic
ratings. The objectives of our study were: (i) to investigate how intrinsic (sensory) and extrinsic
(packaging) cues affect consumers’ emotional responses to foods, and (ii) to explore whether emotional
responses to these cues combined with liking, predict actual food choice. Participants (n = 103) rated
emotional responses to seven products under a blind taste, a package and a package and taste condition
using the EsSense Profile™. During the blind taste condition participants also scored liking of the
products. Test products were breakfast drinks and desserts. Food choice was measured in two different
breakfast sessions reflecting a different choice context. In one choice context, products were presented
blind to taste, after which participants chose one out of the seven foods to consume for breakfast. In
the other choice context, participants based their choice on the package of the seven foods without tasting
them. Results showed that emotions evoked by food products could be organised in a
two-dimensional space, representing a valence (pleasantness) and an activation/arousal dimension.
Specific emotional profiles generated for products differed across the blind taste, package and the
package and taste condition, meaning that intrinsic and extrinsic product properties elicit in part
different emotions. Liking and valence together had the strongest predictive value for product choice
based on the product’s taste. The combination of liking, valence and arousal had the strongest predictive
value for package-based choice. In conclusion, food-evoked emotions add predictive value to solely liking
ratings, and may guide consumers’ product choice behaviour.
Original language | English |
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Pages (from-to) | 140-148 |
Journal | Food Quality and Preference |
Volume | 45 |
DOIs | |
Publication status | Published - 2015 |
Keywords
- consumption experience
- responses
- satisfaction
- liking
- taste
- package
- questionnaires
- behavior
- design
- impact