Towards a Tool for Assessing Supply-Chain Information Performance During Implementation of New Information Technologies

Research output: Chapter in Book/Report/Conference proceedingConference paper

Abstract

Based on improved information performance, agro-food companies and supply chains want to enhance their production processes. It creates the necessity to implement additional information technologies. The implementation of information technologies is, however, a complex task because of the interaction between technology, organization, and processes. Therefore, the aim of this paper is to present the development of a prototype of an “Implementation-monitoring Instrument” for project managers to help monitoring and managing an information-technology implementation towards required information performance. A design approach has been used to build the Instrument. The Instrument development is based on a literature review of a variety of theories explaining the mutual interaction between organization and technology. Keeping in mind the goal of the Instrument, the “information-quality literature” and “cost-benefit literature” is consulted as well. We aim to deliver a useful management Instrument, which is a step plan that helps chain actors to find the bottleneck of an information-performance failure. The Instrument allows for in-depth analysis of organizational and technical elements within processes that could be responsible for the information-performance failure. It is expected, in first instance, to be useful for the Dutch organic pork supply chain and other meat supply chains implementing new information technologies. In the future, the usage of this instrument will be prospectively tested and evaluated in a Dutch organic pork meat supply chain and retrospectively in two other agro-food supply chains.
Original languageEnglish
Title of host publicationProceedings in System Dynamics and Innovation in Food Networks 2012, February 13-17, 2012 - Innsbruck-Igls, Austria
Pages355-373
Publication statusPublished - 2012
Event6th International European Forum (Igls-Forum) on System Dynamics and Innovation in Food Networks, February 13-17, 2012 - Innsbruck-Igls, Austria -
Duration: 13 Feb 201217 Feb 2012

Conference

Conference6th International European Forum (Igls-Forum) on System Dynamics and Innovation in Food Networks, February 13-17, 2012 - Innsbruck-Igls, Austria
Period13/02/1217/02/12

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