This study investigates the role of social factors in the access to and equity in higher education (HE) for students with a low socioeconomic status (SES) in Indonesia, from multiple stakeholder perspectives. Semi-structured interviews were conducted with the students, lecturers, and support staff at a large Indonesian university. Focus group discussions were organised to validate the interview results. Family and mentoring programmes appear to play a major role in accessing HE, while lecturers and peers play a significant role in equity. This study highlights the importance of mentoring programmes that guide students to continue their study at the university level. The result provides insights into programmes at the university itself that should focus on developing social skills. This study illustrates the necessity of social support factors, including family, peers, mentor programs, teachers, and lecturers, in supporting access to and equity in HE.