Supply chain-oriented performance measurement for automotive spare parts

Sander De Leeuw*, Loek Beekman

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

6 Citations (Scopus)

Abstract

Literature provides a number of conceptual frameworks and discussions on performance measurement in supply chains. However, most of these frameworks focus on a single link of a supply chain. Furthermore, there is a lack of empirical analysis and case studies on performance metrics and measurements in a supply chain context. This article provides the results of an empirical study into performance measurement in the automotive spare parts supply chain, with a focus on the dependent channel. We have applied a supply chain performance measurement model called the LogistiQual model. We will discuss the types of measures used by companies in the automotive spare parts supply chain and will argue that in the automotive spare parts supply chain performance is, to a certain extent, measured with a supply chain perspective but not completely.

Original languageEnglish
Pages (from-to)56-70
Number of pages15
JournalInternational Journal of Automotive Technology and Management
Volume8
Issue number1
DOIs
Publication statusPublished - 1 Jun 2008
Externally publishedYes

Keywords

  • Automotive
  • Logistics
  • Performance management
  • Performance measurement
  • Spare parts
  • Supply chain management

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