Performance indicators in agri-food production chains

The last decade has seen an increasing interest in indicators of supply-chain performance. A large number of various performance indicators have been used to characterize supply chains, ranging from highly qualitative indicators like customer or employee satisfaction to quantitative indicators like return on investments. This large number of different performance indicators, and the lack of consensus on what determines performance of supply chains, complicates the selection of performance measures. Furthermore, combining these indicators into one measurement system proves to be difficult. Efforts as well as progress have been made in this area but supply-chain performance measurement received little or no attention in the field of food and agribusiness. This paper provides a literature review on existing performance indicators and models, and discusses their usefulness in agri-food supply chains. Furthermore, based on this overview, a conceptual framework is developed for further research in this area.