Perceived customer service quality: issues on theory and measurement.

K. Koelemeijer

Research output: Chapter in Book/Report/Conference proceedingConference paperAcademic

Original languageEnglish
Title of host publicationProc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands
Pages68-76
Publication statusPublished - 1991

Cite this

Koelemeijer, K. (1991). Perceived customer service quality: issues on theory and measurement. In Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands (pp. 68-76)
Koelemeijer, K. / Perceived customer service quality: issues on theory and measurement. Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands. 1991. pp. 68-76
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title = "Perceived customer service quality: issues on theory and measurement.",
author = "K. Koelemeijer",
year = "1991",
language = "English",
pages = "68--76",
booktitle = "Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands",

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Koelemeijer, K 1991, Perceived customer service quality: issues on theory and measurement. in Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands. pp. 68-76.

Perceived customer service quality: issues on theory and measurement. / Koelemeijer, K.

Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands. 1991. p. 68-76.

Research output: Chapter in Book/Report/Conference proceedingConference paperAcademic

TY - GEN

T1 - Perceived customer service quality: issues on theory and measurement.

AU - Koelemeijer, K.

PY - 1991

Y1 - 1991

M3 - Conference paper

SP - 68

EP - 76

BT - Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands

ER -

Koelemeijer K. Perceived customer service quality: issues on theory and measurement. In Proc. 6th World Conf. Research in the distributive trades, The Hague, The Netherlands. 1991. p. 68-76