On integrating crowdsourced delivery in last-mile logistics: A simulation study to quantify its feasibility

Xuezhen Guo*, Yngrid Jaqueline Lujan Jaramillo, Jacqueline Bloemhof-Ruwaard, G.D.H. Claassen

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The fast-growing practice of e-commerce implies a strong increase in parcel deliveries, which in turn creates significant pressure on last-mile city logistics. Due to the important role the city transportation plays in energy use and greenhouse gas emission, effective last-mile solutions in cities must be developed to contribute to sustainability and a cleaner world economy. Crowdsourced delivery as an emerging “sharing economy” initiative can be an effective tool to mitigate the problems emerging from the last-mile city logistics. To valorise the benefits of crowdsourced delivery, a transition towards a hybrid city logistic system is required where crowdsourced delivery and the conventional delivery networks are closely integrated. Due to the lack of theoretical guidelines for crowdsourced delivery integration, this research develops a conceptual framework to facilitate last-mile city logistics transition adopting the multi-level socio-technical transition theory as the basis. The core of the conceptual framework is the “five basic principles” to be followed by stakeholders when designing intervening niche innovations at the current stage of system transition. To demonstrate the usability of the conceptual framework, an illustrative discrete event simulation study with specific settings that fits in with the current status of last-mile city logistics is conducted. Results show that incorporating crowdsourced delivery as a supplement to the conventional delivery network, following the five basic principles proposed by the conceptual framework can reduce the last-mile logistic costs. Moreover, the offline participation rate plays a key role in ensuring the feasibility of the new hybrid last-mile model. To conclude, the developed conceptual framework has a great potential of improving last-mile delivery in the era of e-commerce and having a critical scale of potential deliverer pool is the prerequisite for the successful application of crowdsourced deliveries.

Original languageEnglish
Article number118365
JournalJournal of Cleaner Production
Volume241
DOIs
Publication statusPublished - 20 Dec 2019

Fingerprint

Logistics
logistics
conceptual framework
simulation
electronic commerce
Discrete event simulation
Gas emissions
Greenhouse gases
city
Simulation study
Sustainable development
energy use
Innovation
niche
stakeholder
greenhouse gas
innovation
sustainability
Conceptual framework
City logistics

Keywords

  • Crowdsourced delivery
  • E-commerce
  • Last miles
  • Sharing economy
  • Sustainable city logistics

Cite this

@article{f70e190e161b473cb3880ff478e178d3,
title = "On integrating crowdsourced delivery in last-mile logistics: A simulation study to quantify its feasibility",
abstract = "The fast-growing practice of e-commerce implies a strong increase in parcel deliveries, which in turn creates significant pressure on last-mile city logistics. Due to the important role the city transportation plays in energy use and greenhouse gas emission, effective last-mile solutions in cities must be developed to contribute to sustainability and a cleaner world economy. Crowdsourced delivery as an emerging “sharing economy” initiative can be an effective tool to mitigate the problems emerging from the last-mile city logistics. To valorise the benefits of crowdsourced delivery, a transition towards a hybrid city logistic system is required where crowdsourced delivery and the conventional delivery networks are closely integrated. Due to the lack of theoretical guidelines for crowdsourced delivery integration, this research develops a conceptual framework to facilitate last-mile city logistics transition adopting the multi-level socio-technical transition theory as the basis. The core of the conceptual framework is the “five basic principles” to be followed by stakeholders when designing intervening niche innovations at the current stage of system transition. To demonstrate the usability of the conceptual framework, an illustrative discrete event simulation study with specific settings that fits in with the current status of last-mile city logistics is conducted. Results show that incorporating crowdsourced delivery as a supplement to the conventional delivery network, following the five basic principles proposed by the conceptual framework can reduce the last-mile logistic costs. Moreover, the offline participation rate plays a key role in ensuring the feasibility of the new hybrid last-mile model. To conclude, the developed conceptual framework has a great potential of improving last-mile delivery in the era of e-commerce and having a critical scale of potential deliverer pool is the prerequisite for the successful application of crowdsourced deliveries.",
keywords = "Crowdsourced delivery, E-commerce, Last miles, Sharing economy, Sustainable city logistics",
author = "Xuezhen Guo and {Lujan Jaramillo}, {Yngrid Jaqueline} and Jacqueline Bloemhof-Ruwaard and G.D.H. Claassen",
year = "2019",
month = "12",
day = "20",
doi = "10.1016/j.jclepro.2019.118365",
language = "English",
volume = "241",
journal = "Journal of Cleaner Production",
issn = "0959-6526",
publisher = "Elsevier",

}

On integrating crowdsourced delivery in last-mile logistics: A simulation study to quantify its feasibility. / Guo, Xuezhen; Lujan Jaramillo, Yngrid Jaqueline; Bloemhof-Ruwaard, Jacqueline; Claassen, G.D.H.

In: Journal of Cleaner Production, Vol. 241, 118365, 20.12.2019.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - On integrating crowdsourced delivery in last-mile logistics: A simulation study to quantify its feasibility

AU - Guo, Xuezhen

AU - Lujan Jaramillo, Yngrid Jaqueline

AU - Bloemhof-Ruwaard, Jacqueline

AU - Claassen, G.D.H.

PY - 2019/12/20

Y1 - 2019/12/20

N2 - The fast-growing practice of e-commerce implies a strong increase in parcel deliveries, which in turn creates significant pressure on last-mile city logistics. Due to the important role the city transportation plays in energy use and greenhouse gas emission, effective last-mile solutions in cities must be developed to contribute to sustainability and a cleaner world economy. Crowdsourced delivery as an emerging “sharing economy” initiative can be an effective tool to mitigate the problems emerging from the last-mile city logistics. To valorise the benefits of crowdsourced delivery, a transition towards a hybrid city logistic system is required where crowdsourced delivery and the conventional delivery networks are closely integrated. Due to the lack of theoretical guidelines for crowdsourced delivery integration, this research develops a conceptual framework to facilitate last-mile city logistics transition adopting the multi-level socio-technical transition theory as the basis. The core of the conceptual framework is the “five basic principles” to be followed by stakeholders when designing intervening niche innovations at the current stage of system transition. To demonstrate the usability of the conceptual framework, an illustrative discrete event simulation study with specific settings that fits in with the current status of last-mile city logistics is conducted. Results show that incorporating crowdsourced delivery as a supplement to the conventional delivery network, following the five basic principles proposed by the conceptual framework can reduce the last-mile logistic costs. Moreover, the offline participation rate plays a key role in ensuring the feasibility of the new hybrid last-mile model. To conclude, the developed conceptual framework has a great potential of improving last-mile delivery in the era of e-commerce and having a critical scale of potential deliverer pool is the prerequisite for the successful application of crowdsourced deliveries.

AB - The fast-growing practice of e-commerce implies a strong increase in parcel deliveries, which in turn creates significant pressure on last-mile city logistics. Due to the important role the city transportation plays in energy use and greenhouse gas emission, effective last-mile solutions in cities must be developed to contribute to sustainability and a cleaner world economy. Crowdsourced delivery as an emerging “sharing economy” initiative can be an effective tool to mitigate the problems emerging from the last-mile city logistics. To valorise the benefits of crowdsourced delivery, a transition towards a hybrid city logistic system is required where crowdsourced delivery and the conventional delivery networks are closely integrated. Due to the lack of theoretical guidelines for crowdsourced delivery integration, this research develops a conceptual framework to facilitate last-mile city logistics transition adopting the multi-level socio-technical transition theory as the basis. The core of the conceptual framework is the “five basic principles” to be followed by stakeholders when designing intervening niche innovations at the current stage of system transition. To demonstrate the usability of the conceptual framework, an illustrative discrete event simulation study with specific settings that fits in with the current status of last-mile city logistics is conducted. Results show that incorporating crowdsourced delivery as a supplement to the conventional delivery network, following the five basic principles proposed by the conceptual framework can reduce the last-mile logistic costs. Moreover, the offline participation rate plays a key role in ensuring the feasibility of the new hybrid last-mile model. To conclude, the developed conceptual framework has a great potential of improving last-mile delivery in the era of e-commerce and having a critical scale of potential deliverer pool is the prerequisite for the successful application of crowdsourced deliveries.

KW - Crowdsourced delivery

KW - E-commerce

KW - Last miles

KW - Sharing economy

KW - Sustainable city logistics

U2 - 10.1016/j.jclepro.2019.118365

DO - 10.1016/j.jclepro.2019.118365

M3 - Article

VL - 241

JO - Journal of Cleaner Production

JF - Journal of Cleaner Production

SN - 0959-6526

M1 - 118365

ER -