Abstract
Humans engage with other humans and their surroundings through various modalities, most notably speech, sight, and touch. In a conversation, all these inputs provide an overview of how another person is feeling. When translating these modalities to a digital context, most of them are unfortunately lost. The majority of existing conversational recommender systems (CRSs) rely solely on natural language or basic click-based interactions. This work is one of the first studies to examine the influence of multi-modal interactions in a conversational food recommender system. In particular, we examined the effect of three distinct interaction modalities: pure textual, multi-modal (text plus visuals), and multi-modal supplemented with nutritional labeling. We conducted a user study (𝑁=195) to evaluate the three interaction modalities in terms of how effectively they supported users in selecting healthier foods. Structural equation modelling revealed that users engaged more extensively with the multi-modal system that was annotated with labels, compared to the system with a single modality, and in turn evaluated it as more effective.
Original language | English |
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Title of host publication | Proceedings of the Fourth Knowledge-aware and Conversational Recommender Systems Workshop co-located with 16th ACM Conference on Recommender Systems (RecSys 2022) |
Editors | V.W. Anelli, P. Basile, G. de Melo, F.M. Donini, A. Ferrara, C. Musto, F. Narducci, A. Ragone, M. Zanker |
Publisher | CEUR Workshop Proceedings (CEUR-WS.org) |
Pages | 29-35 |
Number of pages | 8 |
Volume | 3294 |
Publication status | Published - 2022 |
Event | 4th Edition of Knowledge-aware and Conversational Recommender Systems (KaRS) Workshop @ RecSys 2022 - Seattle, United States Duration: 18 Sept 2022 → 23 Sept 2022 https://recsys.acm.org/recsys22/ |
Publication series
Name | CEUR Workshop Proceedings |
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ISSN (Electronic) | 1613-0073 |
Conference/symposium
Conference/symposium | 4th Edition of Knowledge-aware and Conversational Recommender Systems (KaRS) Workshop @ RecSys 2022 |
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Abbreviated title | RecSys 2022 |
Country/Territory | United States |
City | Seattle |
Period | 18/09/22 → 23/09/22 |
Internet address |
Keywords
- Personalization
- Health
- Food recommendation
- Digital Nudges
- Nutrition labels