@inproceedings{1818241459134884a36928c7676e990e,
title = "Modelling Impact of Key Success Factors in Humanitarian Logistics",
abstract = "Recently the authors have explored strategic, tactical and operative key success factors for the humanitarian supply chain. Moreover, they have developed and tested a holistic and applicable performance measurement system for the humanitarian supply chain. Based on these results the impact of key success factors on performance is investigated: An impact model of key success factors on key performance indicators is developed and formulated. The evaluation of the model will be based on sequential qualitative system analysis for a first testing and analytical insights. Findings reveal that performance measurement in humanitarian logistics and humanitarian supply chains is still an open area of research, especially compared to the commercial logistics and supply chain sector. Moreover, it highlights how to identify and measure success in humanitarian supply chains. The results help humanitarian logistics and humanitarian supply chain actors to conduct further research in this area and to develop key performance indicators and measurement frameworks that suit the humanitarian logistics sector.",
keywords = "Humanitarian Logistics, Humanitarian Organization, Impact Matrix, Performance Measurement System, Supply Chain",
author = "Hella Abidi and Matthias Klumpp and {de Leeuw}, Sander",
year = "2014",
month = dec,
day = "31",
doi = "10.1007/978-3-319-13177-1_33",
language = "English",
isbn = "9783319131764",
series = "Lecture Notes in Logistics",
publisher = "Springer",
pages = "427--443",
editor = "J. Dethloff and H.D. Haasis and H. Kopfer and H. Kotzab and J. Sch{\"o}nberger",
booktitle = "Logistics Management",
address = "Germany",
}