Learning Organization for Corporate Social Responsibility Implementation; Unravelling the Intricate Relationship Between Organizational and Operational Learning Organization Characteristics

Eghe Osagie, Renate Wesselink*, Vincent Blok, Martin Mulder

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

1 Citation (Scopus)

Abstract

Because corporate social responsibility (CSR) is potentially beneficial for companies, it is important to understand the factors that improve a company’s CSR practice. Scholars hypothesize that facilitating learning organization characteristics, which are divided in characteristics at the organizational and the operational level, may improve CSR implementation. These characteristics stimulate companies and their members to be critical, learn from the past, and embrace change, but there is limited empirical evidence of this approach. This study addresses this gap by surveying 280 CSR professionals and performing bootstrap mediation analyses to test multiple hypotheses. Learning organization characteristics at the organizational level, play a key role in supporting CSR implementation: leadership for learning, system connection, and group learning show a direct relationship with CSR implementation. It is striking that the role of the learning organization characteristics at the operational level is only indirect; the organizational characteristics mediate their relationship with CSR implementation.

Original languageEnglish
JournalOrganization and Environment
DOIs
Publication statusE-pub ahead of print - 17 Jun 2020

Keywords

  • corporate social responsibility
  • CSR implementation
  • learning organization
  • sustainable development
  • workplace learning

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