@inbook{e7d587c2460a4c08b8cd04f42b76f6b8,
title = "ICT mass customisation in flowers & food: feasibility of service-oriented BPM platforms",
author = "C.N. Verdouw and C.M. Verloop and {ten Voorde}, H.",
year = "2009",
language = "English",
volume = "64",
pages = "352",
editor = "{R.P.M. de Louw C. Lokhorst}, {J. Huijsmans}",
booktitle = "JIAC2009 Book of abstracts, July 6-8 2009, Wageningen, The Netherlands",
publisher = "Wageningen Academic Publishers",
address = "Netherlands",
note = "JIAC2009, Wageningen, The Netherlands ; Conference date: 06-07-2009 Through 08-07-2009",
}