'I just want to hear somebody right now': managing identities on a telephone helpline

    Research output: Chapter in Book/Report/Conference proceedingChapter

    Original languageEnglish
    Title of host publicationCalling for help: language and social interaction in telephone helplines
    EditorsC. Baker, M. Emmison, A. Firth
    Place of PublicationAmsterdam/Philadelphia
    PublisherJohn Benjamins
    Pages153-173
    Number of pages350
    ISBN (Print)9789027253866
    Publication statusPublished - 2005

    Cite this

    te Molder, H. F. M. (2005). 'I just want to hear somebody right now': managing identities on a telephone helpline. In C. Baker, M. Emmison, & A. Firth (Eds.), Calling for help: language and social interaction in telephone helplines (pp. 153-173). Amsterdam/Philadelphia: John Benjamins.