"How should I say this?" Agents with culturally-appropriate verbal communication styles

S. Mascarenhas, A. Paiva, D.M. Degens, J. McBreen, G.J. Hofstede

Research output: Contribution to conferencePaperAcademic

Abstract

There are several cultural differences in the way humans communicate, both in verbal and non-verbal communication. Research on creating agents that are able to simulate such differences is currently growing, in part for their potential use in designing Virtual Learning Environments for intercultural training. In this paper we analyse a particular aspect of communication that has not yet received much attention in culture-specific agents, which is the verbal style used. Using our current cultural agent architecture, a small scenario was created where the verbal style employed by the agents depends on their cultural parametri-sation. With the scenario created, an experiment was conducted where users did perceive differences between two cultural versions of the agents.

Workshop

WorkshopWorkshop on Culturally Motivated Virtual Characters (CMVC 2011) held at conference IVA (Intelligent Virtual Agents) 2011
Period15/09/1117/09/11

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verbal communication
scenario
non-verbal communication
cultural difference
learning environment
communication
experiment

Cite this

Mascarenhas, S., Paiva, A., Degens, D. M., McBreen, J., & Hofstede, G. J. (2011). "How should I say this?" Agents with culturally-appropriate verbal communication styles. Paper presented at Workshop on Culturally Motivated Virtual Characters (CMVC 2011) held at conference IVA (Intelligent Virtual Agents) 2011, .
Mascarenhas, S. ; Paiva, A. ; Degens, D.M. ; McBreen, J. ; Hofstede, G.J. / "How should I say this?" Agents with culturally-appropriate verbal communication styles. Paper presented at Workshop on Culturally Motivated Virtual Characters (CMVC 2011) held at conference IVA (Intelligent Virtual Agents) 2011, .
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abstract = "There are several cultural differences in the way humans communicate, both in verbal and non-verbal communication. Research on creating agents that are able to simulate such differences is currently growing, in part for their potential use in designing Virtual Learning Environments for intercultural training. In this paper we analyse a particular aspect of communication that has not yet received much attention in culture-specific agents, which is the verbal style used. Using our current cultural agent architecture, a small scenario was created where the verbal style employed by the agents depends on their cultural parametri-sation. With the scenario created, an experiment was conducted where users did perceive differences between two cultural versions of the agents.",
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Mascarenhas, S, Paiva, A, Degens, DM, McBreen, J & Hofstede, GJ 2011, '"How should I say this?" Agents with culturally-appropriate verbal communication styles' Paper presented at Workshop on Culturally Motivated Virtual Characters (CMVC 2011) held at conference IVA (Intelligent Virtual Agents) 2011, 15/09/11 - 17/09/11, .

"How should I say this?" Agents with culturally-appropriate verbal communication styles. / Mascarenhas, S.; Paiva, A.; Degens, D.M.; McBreen, J.; Hofstede, G.J.

2011. Paper presented at Workshop on Culturally Motivated Virtual Characters (CMVC 2011) held at conference IVA (Intelligent Virtual Agents) 2011, .

Research output: Contribution to conferencePaperAcademic

TY - CONF

T1 - "How should I say this?" Agents with culturally-appropriate verbal communication styles

AU - Mascarenhas, S.

AU - Paiva, A.

AU - Degens, D.M.

AU - McBreen, J.

AU - Hofstede, G.J.

PY - 2011

Y1 - 2011

N2 - There are several cultural differences in the way humans communicate, both in verbal and non-verbal communication. Research on creating agents that are able to simulate such differences is currently growing, in part for their potential use in designing Virtual Learning Environments for intercultural training. In this paper we analyse a particular aspect of communication that has not yet received much attention in culture-specific agents, which is the verbal style used. Using our current cultural agent architecture, a small scenario was created where the verbal style employed by the agents depends on their cultural parametri-sation. With the scenario created, an experiment was conducted where users did perceive differences between two cultural versions of the agents.

AB - There are several cultural differences in the way humans communicate, both in verbal and non-verbal communication. Research on creating agents that are able to simulate such differences is currently growing, in part for their potential use in designing Virtual Learning Environments for intercultural training. In this paper we analyse a particular aspect of communication that has not yet received much attention in culture-specific agents, which is the verbal style used. Using our current cultural agent architecture, a small scenario was created where the verbal style employed by the agents depends on their cultural parametri-sation. With the scenario created, an experiment was conducted where users did perceive differences between two cultural versions of the agents.

M3 - Paper

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Mascarenhas S, Paiva A, Degens DM, McBreen J, Hofstede GJ. "How should I say this?" Agents with culturally-appropriate verbal communication styles. 2011. Paper presented at Workshop on Culturally Motivated Virtual Characters (CMVC 2011) held at conference IVA (Intelligent Virtual Agents) 2011, .