Harnessing Wicked Problems in Multi-stakeholder Partnerships

Domenico Dentoni, Verena Bitzer*, Greetje Schouten

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

199 Citations (Scopus)

Abstract

Despite the burgeoning literature on the governance and impact of cross-sector partnerships in the past two decades, the debate on how and when these collaborative arrangements address globally relevant problems and contribute to systemic change remains open. Building upon the notion of wicked problems and the literature on governing such wicked problems, this paper defines harnessing problems in multi-stakeholder partnerships (MSPs) as the approach of taking into account the nature of the problem and of organizing governance processes accordingly. The paper develops an innovative analytical framework that conceptualizes MSPs in terms of three governance processes (deliberation, decision-making and enforcement) harnessing three key dimensions of wicked problems (knowledge uncertainty, value conflict and dynamic complexity). The Roundtable on Sustainable Palm Oil provides an illustrative case study on how this analytical framework describes and explains organizational change in partnerships from a problem-based perspective. The framework can be used to better understand and predict the complex relationships between MSP governance processes, systemic change and societal problems, but also as a guiding tool in (re-)organizing governance processes to continuously re-assess the problems over time and address them accordingly.
Original languageEnglish
Pages (from-to)333-356
JournalJournal of Business Ethics
Volume150
Issue number2
Early online date7 Apr 2018
DOIs
Publication statusPublished - Jun 2018

Keywords

  • Cross-sector partnerships
  • Governance processes
  • Multi-stakeholder partnerships
  • Roundtable on Sustainable Palm Oil (RSPO)
  • Systemic change
  • Wicked problems

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