Skip to main navigation Skip to search Skip to main content

Gender Effects on Loyalty: A Replication in an Emerging Market

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

This paper replicates the gender-effect on object of loyalty found by
Melnyk et al. (2009), suggesting that females are more loyal towards
individuals and males are more loyal to groups and organizations. Results
from Benin (West Africa) support this but find that the results mostly
pertain to informal sectors of the economy. Survey results from male
respondents also confirm earlier theory, but results show that females are
equally loyal to organizations and individuals, suggesting that Beninese
women don’t distinguish between an organization and its employees.
Original languageEnglish
Pages (from-to)299-305
JournalJournal of Marketing Behavior
Volume2
Issue number4
DOIs
Publication statusPublished - 2017

Fingerprint

Dive into the research topics of 'Gender Effects on Loyalty: A Replication in an Emerging Market'. Together they form a unique fingerprint.

Cite this