Forced adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences Of Consumers' Perceived Decisional Control

M.J. Reinders, R.T. Frambach, P.A. Dabholkar

    Research output: Contribution to conferenceConference paperAcademic

    Original languageEnglish
    Publication statusPublished - 2007
    Event2007 AMA Winter Educators' Conference -
    Duration: 16 Feb 200719 Feb 2007


    Conference2007 AMA Winter Educators' Conference

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