Original language | English |
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Title of host publication | Marketing Science Institute Report 1996 |
Pages | 96-114 |
Publication status | Published - 1996 |
Erosion and variability in brand loyalty.
M.G. Dekimpe, M. Mellens, J.E.B.M. Steenkamp, P. VandenAbeele
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic