Erosion and variability in brand loyalty.

M.G. Dekimpe, M. Mellens, J.E.B.M. Steenkamp, P. VandenAbeele

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

Original languageEnglish
Title of host publicationMarketing Science Institute Report 1996
Pages96-114
Publication statusPublished - 1996

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