Configuring Supply Chain Business Processes Using the SCOR Reference Model

Emmanuel Ahoa, Ayalew Kassahun*, Bedir Tekinerdogan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference paperAcademicpeer-review

7 Citations (Scopus)


Supply chains consist of a network of people, activities, resources and organizational systems that coordinate to move a product or services from one point to another. A typical supply chain network contains multiple different actors that have different needs and operate under different business conditions. The complex and lengthy structure of agri-food supply chains for instance makes it difficult for analysts to identify and model the appropriate business processes. Several process reference models have been provided for describing process models, but these tend to omit explicit guidance for configuring supply chain business processes particularly in the agri-food supply chains. Hence, this paper applies and adapt the SCOR model levels to demonstrate an approach for supporting configuration of supply chain business processes dedicated for supply chains. We illustrate the approach for an industrial case of a cocoa supply chain. The approach was also applied to define and model the level 4 processes which is out of scope of the SCOR model and scarce in literature for many sectors including our illustrated case.

Original languageEnglish
Title of host publicationBusiness Modeling and Software Design - 8th International Symposium, BMSD 2018, Proceedings
PublisherSpringer Verlag
ISBN (Print)9783319942131
Publication statusPublished - 1 Jan 2018
Event8th International Symposium on Business Modeling and Software Design 2018 - Vienna, Austria
Duration: 2 Jul 20184 Jul 2018

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348


Conference8th International Symposium on Business Modeling and Software Design 2018
Abbreviated titleBMSD 2018


  • Agri-food supply chains
  • Cocoa supply chain
  • Supply chain network


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