TY - GEN
T1 - Challenges and opportunities in ‘last mile’ logistics for on-line food retail
AU - Trienekens, Jacques
AU - Hvolby, Hans Henrik
AU - Turner, Paul
PY - 2017
Y1 - 2017
N2 - Conventional approaches to logistics for food retail continue to be challenged by the rapid growth of on-line food retail. At the same time, ‘last mile’ logistics optimization for on-line retail also face challenges as changing consumer expectations, habits and purchasing patterns intersect with the increasing density of urban environments. Numerous considerations are already in play around servicing of last mile logistics for on-line food retail including whether it is home delivery or pick-up; delivery is attended or not; and, whether the service is managed in-house or out-sourced to third party providers. Selecting the appropriate distribution and delivery channel is challenging with choices intimately related to the variety and price of products offered for sale (premium or discount) as well as the delivery times promoted to prospective customers. Beyond these pragmatic considerations, are also changing consumer expectations and preferences, innovations in new technology, provenance & traceability, seasonality and emerging reverse logistics issues linked to ‘green’ carbon miles considerations. This paper systematically explores these issues emerging in online food retail logistics.
AB - Conventional approaches to logistics for food retail continue to be challenged by the rapid growth of on-line food retail. At the same time, ‘last mile’ logistics optimization for on-line retail also face challenges as changing consumer expectations, habits and purchasing patterns intersect with the increasing density of urban environments. Numerous considerations are already in play around servicing of last mile logistics for on-line food retail including whether it is home delivery or pick-up; delivery is attended or not; and, whether the service is managed in-house or out-sourced to third party providers. Selecting the appropriate distribution and delivery channel is challenging with choices intimately related to the variety and price of products offered for sale (premium or discount) as well as the delivery times promoted to prospective customers. Beyond these pragmatic considerations, are also changing consumer expectations and preferences, innovations in new technology, provenance & traceability, seasonality and emerging reverse logistics issues linked to ‘green’ carbon miles considerations. This paper systematically explores these issues emerging in online food retail logistics.
U2 - 10.1007/978-3-319-66926-7_15
DO - 10.1007/978-3-319-66926-7_15
M3 - Conference paper
AN - SCOPUS:85029456400
SN - 9783319669250
VL - 514
T3 - IFIP Advances in Information and Communication Technology
SP - 122
EP - 129
BT - Advances in Production Management Systems : The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings
PB - Springer New York LLC
T2 - 5th International Workshop on Languages and Compilers for Parallel Computing, 1992
Y2 - 3 August 1992 through 5 August 1992
ER -