TY - JOUR
T1 - "Actionable" critical success factors for supply chain information system implementations
T2 - Exploratory findings from four German pork supply chains
AU - Denolf, Janne M.
AU - Trienekens, Jacques H.
AU - Nel Wognum, P.M.
AU - Schütz, Verena
AU - Van Der Vorst, Jack G.A.J.
AU - Onno Omta, S.W.F.
PY - 2018
Y1 - 2018
N2 - Implementing a supply chain information system (SCIS) incurs organizational and technical complexities. For managing these complexities, information system researchers have identified generic critical success factors. However, CSFs are abstract and, therefore, difficult to use in practice. To maximize the chances of successfully implementing a SCIS in the food industry, we aim to identify "actions" linked to CSFs. We, consequently, investigated four German pork supply chains that implemented a SCIS. Fourteen critical success factors were made "actionable"; most actions were identified for the CSFs "manage change and deliver training" and "select standards, vendor, and software package", indicating their relative importance.
AB - Implementing a supply chain information system (SCIS) incurs organizational and technical complexities. For managing these complexities, information system researchers have identified generic critical success factors. However, CSFs are abstract and, therefore, difficult to use in practice. To maximize the chances of successfully implementing a SCIS in the food industry, we aim to identify "actions" linked to CSFs. We, consequently, investigated four German pork supply chains that implemented a SCIS. Fourteen critical success factors were made "actionable"; most actions were identified for the CSFs "manage change and deliver training" and "select standards, vendor, and software package", indicating their relative importance.
KW - Actionable csfs (actions)
KW - Critical success factors
KW - Food sector
KW - Pork supply chains
KW - Supply chain information systems
U2 - 10.18461/ijfsd.v9i1.916
DO - 10.18461/ijfsd.v9i1.916
M3 - Article
AN - SCOPUS:85041670173
SN - 1869-6945
VL - 9
SP - 79
EP - 100
JO - International Journal on Food System Dynamics
JF - International Journal on Food System Dynamics
IS - 1
ER -