A conceptual model of customer service evaluation: a marketing approach to logistics.

K. Koelemeijer

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › Academic

Original language	English
Title of host publication	Proc. 20th Eur. Marketing Acad. Conf.: Marketing thought around the world, F. Bradley (ed.). EMAC, Dublin
Pages	1462-1473
Publication status	Published - 1991

Cite this

@inproceedings{249f1d54922448a69acef92b79d760d6,

title = "A conceptual model of customer service evaluation: a marketing approach to logistics.",

author = "K. Koelemeijer",

year = "1991",

language = "English",

pages = "1462--1473",

booktitle = "Proc. 20th Eur. Marketing Acad. Conf.: Marketing thought around the world, F. Bradley (ed.). EMAC, Dublin",

}