A conceptual model of customer service evaluation: a marketing approach to logistics.

K. Koelemeijer

Research output: Chapter in Book/Report/Conference proceedingConference paper

Original languageEnglish
Title of host publicationProc. 20th Eur. Marketing Acad. Conf.: Marketing thought around the world, F. Bradley (ed.). EMAC, Dublin
Pages1462-1473
Publication statusPublished - 1991

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